Return Policy

Returns and refunds

You have the right to cancel your order within 14 days after receiving it withoutmentioning a reason for cancellation. After annulation, you have another 14 days toperform the actual return. You will be credited the complete amount of the orderincluding transport costs. Only the costs for the return from your place to ourwarehouse are at your account. In case you will use your right of withdrawal, theproducts need to be returned to the company with all delivered accessories, in newcondition and in their original packaging. To formalise the return, please fill out the formbelow and mail it to orders@sportorders.eu. We will then refund the amount due within14 days after your annulation notice, after receiving proof of actual shipping of thereturn.

 

Exceptions

Products cannot be returned - because of their nature - when:

  • they are packed per x quantity, but were removed from their plastic seal or packaging

  • they were provided with a safety lock, but this is broken

  • label(s) have been removed

  • textile/training gear items that have been washed or from which the original labels wereremoved

  • they have been used- they are promotional articles which are already used and/or damaged (ex. paper, carton)

 

Return to

Sportorders BVBA
Return Departement
Atealaan 38
2200 Herentals
Belgiumo
rders@sportorders.eu
+32(0)14 715 150

 

Download right of withdrawal form

 Sportorders-return-policy-form.pdf